Thanks for your interest in employment with Surya! We are growing by leaps and bounds and always on the hunt for interesting, smart, and talented people to join us. In addition to working in an exciting and ever-changing industry, Surya employees enjoy benefits such as medical/dental/vision insurance options, short/long term disability options, paid time off, casual work environment, generous employee discount on Surya products, and much more!
Who are we?
Imaginative. Innovative. Diverse.
Who are you?
Forward-thinking. Creative. Driven.
Come grow with us!
Don't see a position that matches your interest? Send your resume to firstname.lastname@example.org letting us know who you are, what you're looking for, and what you bring to the table!
The Salesforce.com Admin/Analyst will be an integral part of the support structure for our growing sales team. This person will learn our Salesforce environment so that he/she can perform day-to-day maintenance and updates, train users, serve as “go to” support person for new and existing users, promote user adoption, monitor data quality, test user experience and carry out administrative tasks.
The role will include a mix of admin, analyst and developer tasks with the overarching goal of maximizing the overall effectiveness of the sales team.
Provide first level Salesforce end-user support, such as access issues, data issues, and system functionality questions
Manage 100+ user license profiles and roles, customize objects, fields, record types, page layouts and validation rules
Implement and govern security related to profiles, permission sets, roles, sharing settings and login access policies
Manage role hierarchy and account assignments to ensure proper alignment
Regularly perform database de-duping and cleanup procedures
Prepare data files and upload data into Salesforce.com using API data loader
Manage and create complex workflow rules, validations, and triggers
Log and track identified system problems through resolution
Train new and existing users
Assist in evaluating and implementing new features and third party applications
Design, build and test enhancements in a Sandbox and then deploy Change Sets from the Sandbox to the Production system
Collaborate with IT team to ensure the API between SFDC and other internal databases works consistently and properly
Keep abreast with new Salesforce.com features and functionality and provide continuous Sales team process improvement recommendations to drive greater efficiencies
Develop and maintain customized reports and dashboards
Provide data, analyses, modeling, and reporting to support sales operations, sales management and rep productivity
Detect emerging customer or market trends and help determine how the business can meet those opportunities and challenges to drive greater sales success
Bachelor’s degree in business, information systems, finance, marketing or similar field
Salesforce.com Certified Administrator and minimum of 3 years of Salesforce.com experience
At least 1 year of experience in Sales Operations
Demonstrated experience managing Sales Cloud implementation, adoption and roadmap (focusing mainly on Customer and Partner Portals)
Some understanding of APEX code and SQL statements
Strong business acumen, problem solving and analytical skills
Meticulous attention to detail
Proven experience analyzing and resolving complex processes or technical issues
Excellent verbal and written communication, including the ability to organize large amounts of data in a way that can be consumed by leadership to make business decisions
Able to interface effectively and establish quick credibility with all levels of the organization
Able to manage multiple priorities with quick turnarounds
Proficient in use of Microsoft Office products, including Excel and Power Point
Work on-site in our corporate office in White, GA, just a few minutes north of Cartersville
We offer a vanpool with stops in Altanta (Freedom Parkway) and Buckhead (West Paces Ferry)