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IT Manager

Surya is growing! We are looking to add an outstanding IT Manager to our team that has worked as a hands-on systems administrator and network engineer with people management experience. The right candidate will have 5-10 years of IT experience and at least 5 years of enterprise, multiple location infrastructure architecture experience. Skills must include Windows Server, VMWare, Hyper-V, and Cisco networking experience.

Responsibilities include, but are not limited to:

  • The upkeep, configuration, and reliable operation of all servers and platforms within the organization.
  • Ensure that the uptime, performance, resources, and security of the servers meet the needs of the users.
  • Provide support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware. 
  • Assists in client support and setup configurations.  Tests various internal applications and commercial tasks. 
  • Provide on-call support as-required to sustain nearly 24/7/365 operations. 
  • Complete and document trouble tickets using applicable software, and policy and procedures within established SLA time windows. 
  • Document procedures and processes used to research, assess, troubleshoot, test, and resolve support incidents. 

Requirements include:

  • Microsoft Server Operating Systems, Cloud hosted Applications, and various IT related systems
  • Microsoft Active Directory and Group Policy
  • Proficient with TCP/IP network protocol, to include a strong understanding of networking components, switches, routers, virtual networks, and infrastructure
  • VMware, Hyper-V, or virtualization
  • Cisco Networking
  • Knowledge of SQL 2008 or later
  • CCNA, MS, or other certifications desired
  • Hands-on experience with backup and recovery software applications
  • Familiar with antivirus and security software and troubleshooting services affected by these software applications
  • Extensive knowledge of Server and PC hardware and software maintenance
  • People management experience 
  • Must be willing to work onsite at our corporate headquarters in White, GA-ask me about our vanpool with stops in Atlanta and Buckhead!

 

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