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Inside Sales Manager

In this role, the Inside Sales Manager will continue to build a team of high performing B2B account managers who exceed sales targets and establish solid long-term customer relationships.  The ideal candidate will provide daily motivation, coaching and support to the team, with the goal of growing revenue and maximizing wallet share from existing accounts. Reporting to the VP of Sales, the Manager will assist in defining the team’s objectives, sales processes and targets based on Inside Sales best practices. This role involves hiring, training, coaching and motivating people as well as selling, defining and improving sales processes, and leveraging technology to drive performance and productivity.




  • Recruit, develop and retain a great team of passionate and successful salespeople including identifying the ideal candidate profile for an inside sales account manager.
  • Develop and manage the documentation and training materials related to of all Inside Sales processes and procedures including new hire training, job aids and tools (e.g. scripts, product information, and technology guides).
  • Establish new processes to maximize sales through phone calls, emails, webinars and other direct customer communication.
  • Establish and enforce regular reporting against key success metrics to infuse a culture of performance management.
  • Manage teams’ operational metrics, performance measurements and resource plans. Reviews sales activities and forecast data to set and determine progress toward goals and objectives.
  • Actively engage in development of product knowledge for self and team.  Understand competitive landscape and industry information.
  • Ensure accurate and complete information is captured in CRM by running weekly data quality checks.
  • Cultivate a strong team environment with employees who focus on the good of the company.



  • Minimum education – Bachelor’s degree
  • 8-10 years sales and/or business development experience
  • 3+ years managing B2B sales teams in a high growth sales/account management environment
  • Proven ability to build and lead an inside sales team
  • Demonstrated experience building profitable client relationships
  • Proven track record of exceeding performance targets
  • Experience with a CRM platform; preferably Salesforce
  • Strong knowledge of Microsoft Office



  • Strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
  • Passion and excitement for success. Has a can do attitude.
  • Coaches and motivates people to improve performance and prepares them for success.
  • Plans, organizes, and schedules in an efficient and productive manner. Focuses on key priorities.
  • Establishes clear value propositions with excellent communication skills (e.g. customer conversations; company and product presentations and written communications such as email and proposals)
  • Reacts calmly and thoughtfully to criticism or negative feedback.
  • Demonstrates tenacity and willingness to go the distance to get something done.
  • Discipline to follow through on all plans.
  • No excuses for projects not completed on time or errors in work
  • Strong analytical skills and knows how to leverage technology to drive productivity
  • Strong business acumen
  • Ability to work on-site in our corporate office in White, GA just a few minutes north of Cartersville and about 45 minutes north of the city of Atlanta












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