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ECommerce Cash Application/Collections Specialist


  • Match a variety of payment types on high volume e-commerce accounts including checks, wires, and EDI payments to invoices in MAS
  • Relentless and professional follow-up with resolution of partial and under payments
  • Match deductions (short pays) with available back up and remittance advice and post per defined procedures
  • Perform daily cash reconciliation audit, match daily incoming cash received by bank to total posted
  • Balance cash received at month end, take responsibility for applying all open cash items before accounts receivables close for the prior period
  • Maintain and report on all relevant statistics for cash applications, such as percentage of cash auto-applied and turn-around time for processing lockbox. Tasks may include the assembly of both routine and ad-hoc reports based on business need
  • Research overpayments and outstanding credit memos


Education and Experience:

  • High School Diploma or equivalent required. College Degree strongly preferred.
  • 3+ years of Accounts Receivable experience with emphasis on managing cash applications and billing required


Knowledge, Skills and Abilities:

  • Working knowledge of ERP systems (such as MAS)
  • Understand the invoicing process to facilitate timely collection on open invoices and the unique terms impacting cash collections
  • Must have working knowledge of general accounting procedures and process including GAAP
  • Must demonstrate initiative to solve issues independently, consistently, and professionally
  • Must be detail oriented and possess strong organizational skills
  • Strong communication skills; written and verbal
  • Ability to work effectively and in cooperation with various departments
  • Customer service oriented
  • Ability to prioritize work, manage multiple tasks and effectively meet deadlines
  • Ability to produce timely, accurate, reliable and relevant information
  • Must love digging into the details, researching and resolving problems
  • Knowledge and familiarity with Accounting software such as Sage and Peachtree, and Microsoft Office products
  • Ability to thrive working in a fast pace environment



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